These Terms & Conditions outline the policies, expectations, and service guidelines for ELLA’s Home Organizing. By scheduling a consultation or booking services, clients acknowledge and agree to the following terms.
A $50 deposit is required to schedule a consultation. This deposit secures your appointment and will be applied toward your service total if you move forward with services.
Consultations are confirmed only after the deposit has been received.
Please provide at least 24 hours’ notice for cancellations or rescheduling requests.
Cancellations made with less than 24 hours’ notice may result in a $75 cancellation fee. Consultation deposits are non-refundable for late cancellations. With proper notice, your deposit may be applied toward a future appointment.
Services are billed per person, per hour, and a 3-hour minimum applies to all visits.
Payment is due at the completion of each session unless otherwise agreed in advance. Ongoing clients may have alternative arrangements confirmed ahead of time.
Services may be performed by Ella independently or alongside a trusted assistant depending on the size and scope of the project.
For larger organizing sessions, additional team members may be included for efficiency. All services are billed per person, per hour.
Services are currently provided within a 10-mile radius of Algonquin, Illinois.
Appointments outside the standard service area may be available upon request and may include additional travel time billed at the standard hourly rate.
Services are customized based on your home, priorities, and available time.
Time is used according to agreed focus areas, and results may vary depending on the condition of the space. One-time requests or stand-alone services may be quoted separately.
Basic organizing assistance is included with services.
Additional organizing products such as bins, baskets, containers, labels, or organizers will be discussed and approved before purchase. Clients are responsible for the cost of all approved organizing products.
Clients agree to provide a safe and respectful working environment.
Clear access instructions must be provided if the client will not be present during service appointments. Pets should be secured if necessary. Unsafe working conditions may result in rescheduling.
Session time begins at the scheduled start time.
Time spent organizing, sorting, resetting, and completing agreed tasks is included in billed hours. Productivity and pacing may vary depending on the condition and organization level of the space.
Clients must clearly identify items approved for donation, disposal, or removal.
ELLA’s Home Organizing is not responsible for items once they have been approved for donation or removal.
Care will always be taken when handling personal belongings.
Clients are responsible for identifying fragile or valuable items before services begin. ELLA’s Home Organizing is not responsible for pre-existing damage, normal wear and tear, or accidental damage that may occur during the organizing process.
Organizing results depend on:
Time available
Volume of belongings
Client participation
Ongoing maintenance
Maintaining organization may require ongoing services and continued upkeep after sessions are completed.
By booking a consultation or scheduling services, the client acknowledges that they have read and agree to these Terms & Conditions.
Phone: 630-334-8286
Email: EllaHelpsYou@gmail.com
Service Areas:
Algonquin • Crystal Lake • Lake in the Hills • Cary • Huntley • Barrington • Hoffman Estates • Carpentersville
